Terms and Conditions 100cici – Platform Guidelines for Malaysian Players

Welcome to 100cici, an online entertainment platform built specifically to serve Malaysian players. These Terms and Conditions govern the entire relationship between you as a user and the 100cici platform.

By accessing the 100cici website, registering an account, making a deposit, playing any game, or using any service offered by our platform, you automatically agree to comply with all terms and conditions contained in this document as well as other related policies, including our Privacy Policy and Responsible Gaming Policy.

If you do not agree with any part of these terms, please stop using the 100cici platform immediately. Your continued use constitutes a binding agreement.

To register and use the platform 100cici, you must meet all of the following eligibility requirements without exception:

• You are at least 18 years old or reach a higher legal age as required by the jurisdiction of your place of residence.
• You are an individual capable of entering into a legally binding agreement.
• You are not prohibited from participating in online gambling activities by any law or regulation applicable to you.
• You are not acting on behalf of any third party when making deposits or placing bets on this platform.
• All funds used for deposits are from legitimate sources and are not proceeds of illegal activity.

100cici reserves the right to request proof of age at any time and to suspend an account while verification is in progress. KYC (Know Your Customer) is mandatory for withdrawals exceeding certain limits to ensure platform security and compliance.

Each user is only allowed to have one (1) active account on the 100cici platform at any one time. Owning more than one account is strictly prohibited and may result in the closure of all associated accounts and forfeiture of balances.

You are solely responsible for:

• Keep your username and password confidential at all times.
• All activity that occurs under your account, whether with or without your knowledge.
• Notify the 100cici support team immediately if you suspect any unauthorized access to your account.
• Providing accurate, up-to-date, and complete registration information.

100cici will never ask for your password through any communication channel. If you receive such a request, please report it to our support team immediately.

Platform 100cici supports a wide range of payment methods popular in Malaysia, including direct bank transfer, TNG eWallet, DuitNow, and other local options. All transactions are processed through secure, integrated payment channels.

Regarding deposits:

• The minimum deposit amount is as stated on the platform's deposit page.
• All deposits must be made using a payment method registered in your own name.
• Third-party deposits are not accepted and will be returned after deducting any applicable processing fees.
• 100cici reserves the right to request proof of source of funds for deposits exceeding certain limits.

Regarding withdrawals:

• Withdrawal requests will be processed in accordance with the platform's standard processing times.
• Withdrawals can only be made to the same payment method used for the first deposit.
• Identity verification (KYC) may be required before your first withdrawal or any withdrawal exceeding certain limits is processed.
• Diamond VIP members enjoy priority withdrawals with faster processing times.

100cici offers a variety of bonuses and promotions from time to time to add value for our members. Each bonus is subject to its own specific terms and conditions, which will be clearly stated at the time the offer is made.

General bonus guidelines for the 100cici platform:

• Each bonus has a wagering requirement that must be met before any withdrawal can be made.
• The welcome bonus is only available to new members making their first deposit.
• Each user is eligible for only one welcome bonus offer, even if they register using different information.
• 100cici reserves the right to void any bonus obtained through fraud, system exploitation, or breach of terms.
• Bonus values earned through referrals or promotional programs are subject to the specific terms of the respective program.
• Bonuses cannot be directly converted to cash without meeting the specified wagering requirements.

Abuse of the bonus system, including creating multiple accounts to claim bonuses repeatedly, is a serious violation that may result in account closure and forfeiture of all balances and bonuses.

All games available on the platform 100cici using an independently certified RNG (Random Number Generator) to ensure the fairness of every round. The RTP (Return to Player) percentage for each game can be found in the respective game information.

• The outcome of all games is final and may not be disputed unless a proven technical error has occurred.
• In the event of a technical disruption during a game session, all affected bets will be returned to the player's account.
• 100cici reserves the right to void bets and/or winnings resulting from technical errors or incorrect displays.
• The use of bots, automated software, or any tool that provides an unfair advantage is strictly prohibited.
• Each game has minimum and maximum betting limits that must be observed.

All 100cici users are required to conduct themselves respectfully toward other users and platform staff. The following are strictly prohibited:

• Using offensive language, threats, or harassment toward other players or support staff.
• Attempting to hack, breach, or compromise the security of the platform.
• Sharing your account information with others or allowing others to use your account.
• Conducting money laundering activities or financing terrorism through the platform.
• Using any unfair method to gain an advantage in games.
• Spreading false information about the 100cici platform to the public.

Violation of any of the above rules may result in a warning, temporary suspension, or permanent account closure at 100cici's discretion.

You may close your 100cici account at any time by contacting our customer support team. Before closure, ensure all pending balance withdrawals have been processed.

100cici reserves the right to close your account without prior notice under the following circumstances:

• Proven to have committed fraud or attempted fraud.
• Owning more than one account.
• Providing false or misleading registration information.
• User found to be under 18 years of age.
• Violating any provision of these Terms and Conditions.
• Compliance with instructions or orders from relevant authorities.

In the event of account closure due to fraud, 100cici reserves the right to freeze any withdrawals while an investigation is conducted.

100cici shall not be held liable for any loss or damage suffered by users arising from:

• Service disruptions due to planned or unplanned maintenance.
• Actions by third parties including payment providers or game suppliers.
• Errors or delays in processing caused by technical limitations beyond our control.
• Any losses arising from the use of information on this website.

100cici reserves the right to modify, add, or amend any part of these Terms and Conditions at any time. Users will be notified of significant changes via in-platform notifications or official email.

If you continue using the 100cici platform after changes take effect, you are deemed to have agreed to the revised terms. If you do not agree with any changes, please close your account before the effective date of those changes.

These Terms and Conditions are governed and interpreted in accordance with the laws applicable to the jurisdiction in which the 100cici platform operates. Any dispute arising from or related to the use of this platform shall first be resolved through good-faith negotiation before any other action is taken.

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be deemed severed from this agreement, while all other provisions will remain in full force and effect.

If you have any questions, confusion, or need further clarification on any section of these Terms and Conditions, the customer support team 100cici ready to assist you at any time.

The best way to reach us is through:

• Live Chat: Available 24/7 on the 100cici app and website – the fastest way to get an immediate response.
• Email: [email protected] – for inquiries requiring documentation or more detailed written clarification.

We are committed to responding to all enquiries within 24 business hours, and live chat queries are typically answered within minutes.